Client Support
We’re always here to support you. If your circumstances change or you need further assistance, please don’t hesitate to reach out.
Call Us
0330 127 1950 – Paid (standard-rate*)
Mon–Fri: 8am–4pm | Sat–Sun: Closed
* 0300 numbers cost no more than an 01/02 call (i.e., up to ~16p/min from landlines; mobile rates vary ~3p-65p/min). (gov.uk)
Email us
Accessibility
- Vision – adjust text size or use text-to-speech via your browser settings.
- Hearing/Speech – use Relay UK by dialling 18001 before our number.
- You can also nominate a trusted contact to speak with us on your behalf if needed.
Extra Support
Please let us know if you need any additional support by filling out this form
Life events can sometimes make things harder to manage. Here are some trusted organisations that can help:
- Mind – 0300 123 3393 – Paid (standard-rate*)
- Rethink Mental Illness – 0300 500 0927 – Paid (standard-rate*)
- CALM – 0800 58 58 58 – Free
- Samaritans – 116 123 (24/7) – Free
- Macmillan Cancer Support – 0808 808 0000 – Free
- Alzheimer’s Society – 0300 222 1122 – Paid (standard-rate*)
- Cruse Bereavement Support – 0808 808 1677 – Free
* 0300 numbers cost no more than an 01/02 call (i.e., up to ~16p/min from landlines; mobile rates vary ~3p-65p/min). (gov.uk)
Bereavement
If you need to tell us about the death of a claimant please provide:
- Full name and claim number
