Updated July 2024
Please read these Terms and Conditions carefully. Your use of this Website constitutes acceptance of these terms. Locksley Law Solicitors reserves the right to update these terms at any time by displaying the amended terms on our Website. You will be deemed to have accepted the amended terms upon your next use of this Website following any updates. The Website Disclaimer and Privacy Policy form an integral part of these Terms and Conditions.
Locksley Law Solicitors provides access to this Website to offer you the opportunity to learn more about our services and expertise. You agree not to use this Website for any unlawful purpose, including, but not limited to, posting false or misleading information about yourself or others, transmitting any viruses, or interfering with the normal operation of the Website. You also agree not to attempt to modify, decipher, or disrupt any software, code, or information contained on this Website.
At our sole discretion, Locksley Law Solicitors reserves the right to determine whether your use of the Website complies with these Terms and Conditions and to restrict or terminate your access to the Website, including deleting any content deemed non-compliant or objectionable, without prior notice. We also reserve the right to alter or discontinue any feature of the Website at any time.
The content provided on this Website is for informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and completeness of the information, Locksley Law Solicitors makes no representations or warranties regarding its accuracy. Any reliance on material found on this Website is at your own risk, and you should seek independent legal advice from one of our solicitors if you require legal guidance.
Locksley Law Solicitors is a trading name of RH Law Limited, regulated by the Solicitors Regulation Authority (SRA Number: 659355). For more information about the professional rules applicable to our firm, please visit the SRA website.
2a Egerton Crescent | Manchester United Kingdom | M20 4PN
Locksley Law Solicitors is a trading name of RH Law Limited – This firm is authorised and regulated by the Solicitors Regulation Authority SRA Number – 659355; Company Number – 11444626; ICO Registration Number – ZA567603; VAT Number – 338 5514 87; A list of Directors is available for inspection at the company’s registered offices
Disclaimers
Eligibility depends on your individual circumstances and the terms of your agreement. While commissions are not unlawful per se, unusually high or unexplained commissions may be unfair. Any figures shown are for illustrative purposes only. FCA timelines and scheme rules may change. This page provides general information and does not constitute legal advice.
The Financial Conduct Authority (FCA) has indicated that consumers making a car finance complaint may receive on average £700 in compensation or less, although actual outcomes vary depending on individual circumstances. You can read more directly on the FCA website here.
Other issues such as balloon payments, affordability concerns or hidden charges are not included in the FCA’s redress scheme. In some cases, these types of complaints may not succeed. In very limited situations, other legal routes might be available, but these are uncommon and success is uncertain.
You do not need to use a claims management company or solicitors to pursue a complaint regarding motor finance commission arrangements. Consumers are entitled to submit complaints directly to their lender and, if necessary, to the Financial Ombudsman Service (FOS), free of charge.
The Financial Conduct Authority (FCA) is currently consulting on a potential redress scheme for certain motor finance commission complaints. During this consultation period, lenders have been granted an extension and are not required to issue final responses to eligible complaints until 31 May 2026. This temporary pause does not prevent consumers from submitting complaints during this time.
If you wish to raise a concern about our service or conduct, you can contact the SRA at sra.org.uk.
Locksley Law Solicitors
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Important Notice Regarding Messages Claiming to Be from Locksley Law Solicitors
We have been made aware that some individuals are receiving messages, particularly via WhatsApp, that claim to be from Locksley Law Solicitors.
These messages are not sent by us. The individuals receiving them are not clients of our business, and the messages do not relate to genuine claims we are instructed on.
Please Note
Locksley Law Solicitors does not contact members of the public via WhatsApp regarding claims, settlements, or payments. The FCA has paused all Motor Finance payments while their investigation is ongoing, so no settlements have been made yet.
We will never ask for payment or bank details through unofficial messaging channels, and we would not request such details until the conclusion of your claim.
We may contact you by text message to obtain up-to-date information, including proof of identification or to request that you sign any new paperwork related to your claim. If you are unsure if the communication you have received is genuine, please do not hesitate to contact us by calling 0330 127 1950, or emailing us on
